Distribution Technology, the UK’s leading provider of front office and financial planning technology, today launches A Problem Shared, its white paper addressing the practical role of technology in RDR, and calls on the industry to stop talking and start ‘doing’ as a matter of urgency.
The technology provider, which powers 30,000 registered adviser users in the UK, says the industry has got to stop simply telling advisers that technology holds the key to a smooth transition to RDR-compliant revenue streams and start offering them practical help for how to adopt the tech solutions on offer to fit their individual circumstances.
With just 25 ‘pay days’ left until the RDR deadline, the white paper seeks to address the fundamental issue of how to make it economic to deliver valuable financial advice to a chosen customer base by offering up practical help based on each customer segment. The help offered includes:
- RDR transition – Reducing costs where possible, allowing businesses to break-even and therefore generate profits sooner to assist the transition.
- Cost of advice – Making it economic to deliver valuable financial advice to a chosen customer base.
- Effective customer servicing propositions – Providing five examples of how advisory businesses can consider ways to use segmentation to maximise their effectiveness.
- A problem halved – Using effective planning tools to increase online customer interaction and the right front office technology to halve the time spent on completing a typical case.
Ben Goss, CEO of Distribution Technology, said: “Advisers are being told almost daily that technology holds the key for a smooth transition to an RDR-compliant business model. But beyond stating the obvious there has been scant practical help offered to show them how to adopt and adapt the tech solutions out there in the market to make it a reality. So we are calling on the industry to act now to ensure advisers have to hand all the practical assistance that they need in order to help them not only weather the RDR storm but come out the other side stronger and more profitable for it.”