Michael Taggart

Michael is an account director at MRM. A former correspondent at the Daily Mail, he spent six years in local government communications, mostly in media relations, before joining MRM.

In his most recent role at Brighton and Hove City Council, Michael was responsible for social web strategy as digital media usage mushroomed nationally. He advised on community management, network-building and content creation and spearheaded several award-winning digital marketing and crisis management campaigns.

As well as more than 10 years working in and with the media, Michael brings with him a wealth of ideas about how businesses can leverage social technologies to improve customer service, deliver more effective marketing and build trust and loyalty.

Michael heads up MRM’s online offering as head of digital and social.

Michael on Twitter: twitter.com/michael_taggart

Michael’s blog on digital marketing, social media and the traditional media: michael-taggart.com